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MivexKeys support

Help Center

Find answers, installation guidance, and support for your QuickBooks purchase.

Order and delivery support

After payment is confirmed, we send an order update to the email address provided at checkout. We will send your license information when it is ready.

Check your spam or filtered folders. If your order information is still unavailable, contact support with your order reference.

Read the digital delivery policy →

QuickBooks installation and activation

  1. 1

    Check the edition, region, and operating system. Back up any existing company file.

  2. 2

    Use the software download and setup instructions supplied with your fulfilled order.

  3. 3

    Install your selected edition and follow its license activation instructions.

  4. 4

    Contact support with your edition and error message if you need help.

Use the edition-specific instructions supplied with your fulfilled order. For an activation issue, include your edition and error message when contacting support.

QuickBooks compatibility

QuickBooks Desktop Pro 2024 and Enterprise Solutions 24.0 are Windows editions. QuickBooks Desktop for Mac 2024 is the macOS edition. Review the product page for your selected edition and package before purchase.

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Frequently Asked Questions

Contact support

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Tell us what happened and include your order number if your question concerns a purchase.

Business Contact Information

+1 (917) 672-6643
30 N Gould St Ste R, Sheridan, WY 82801, USA

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